When we bought our house in October, we had issues with keeping it warm in the winter and then as the heat rolled in, the central air wouldn't keep the place cool. After a week of 80-85 degree temps in the house, we contacted our warranty company 2-10 HBW (don't recommend!). After two different contractors who ignored all phone calls and emails, one of which took our deductible!, we were going 5 weeks of having no central air in the house. On the 4th of July, the house hit 91 degrees and we could not stay here for the safety of our family and pets. I called 2-10 HBW and they refused to do anything but assign a new dispatcher. Little did I know that M&B Heating & Air Conditioning would be a savior. It was assigned to the company at 8:30pm on Thursday the 5th. Friday the 6th at 11am we spoke on the phone and they said they'd be out Saturday the 7th around 10am. At 9:30am on the 7th, he called saying he was done with his other job early and would be right over. 20 minutes later, our house is already noticeably cooler. Apparently the other idiot who took our deductible rewired incorrectly, claiming the compressor was broken, when in reality it was just the wrong way it was wired shutting off the breaker.
M&B Heating & Air Conditioning is amazing and if anything else goes wrong, I'm not going anywhere near my home warranty and calling these folks directly! Highly, Highly recommend!